Reporting safety defects (USA)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Subaru of America, Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Subaru of America, Inc. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

 

    See also:

    Roof molding and crossbar (if equipped)
    - For cargo carrying purposes, the roof molding must never be used alone to carry cargo. Otherwise, damage to the roof or paint or a dangerous road hazard due to loss of cargo could ...

    Models with SRS airbags and lap/shoulder restraints for driver, front passenger, and window-side rear passengers
    Your vehicle is equipped with a supplemental restraint system in addition to a lap/shoulder belt at each front seating position and each rear window-side seating positions. The supplemental restraint ...

    Cooling system
    Never attempt to remove the radiator cap until the engine has been shut off and has cooled down completely. Since the coolant is under pressure, you may suffer serious burns from a spray ...